Refund Policy

REFUND/CANCELLATION POLICY:

Classroom Sessions:  Written notification must be received by the Walkerton Clean Water Centre 10 business days prior to the scheduled course date for a full refund.  Name changes are acceptable at any time prior to the start of the event.

Participants may transfer to another course of equal or lesser value without penalty up to 10 business days prior to the original course date.

 

Entry Level Course Only:  Written notification must be received by the Walkerton Clean Water Centre 10 business days prior to the scheduled classroom date in order to receive a 70% refund.  You may reschedule a classroom training session without a penalty, ONLY ONCE, provided that you notify Walkerton Clean Water Centre at least 10 business days before the course start date for which you are registered.  If you need to reschedule the classroom date more than once there will be a $50.00 administration charge per time.  You must attend the course in FULL in order to receive your certificate.

 

Online/Correspondence Courses:  We are unable to provide refunds for online or correspondence courses.

Should the event be cancelled due to circumstances beyond the control of the Walkerton Clean Water Centre or due to severe weather conditions, the participant's registration fees will be fully refunded.